Privacy Policy

SENDX LOGISTICS PRIVATE LIMITED ("Sendx", "we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website www.sendx.in or use our logistics, fleet management, courier, manpower and franchise services.

1. Information We Collect

We may collect the following types of information:

• Full Name
• Email Address
• Mobile Phone Number
• Residential or Business Address
• Pincode and location details

• Company or franchise information
• Operational location details
• Business documents for verification

• IP address
• Browser type and device information
• Website usage activity
• Cookies and analytics data

2. How We Use Your Information

Your information may be used for the following purposes:

• Providing logistics, courier and delivery services
• Processing franchise and partnership applications
• Managing rider and workforce onboarding
• Communicating service updates and business information
• Improving website functionality and customer experience
• Processing payments and transactions
• Complying with legal and regulatory obligations

3. Sharing of Information

SENDX LOGISTICS PRIVATE LIMITED does not sell or rent personal information to third parties. However, information may be shared with trusted partners when necessary for operational or legal purposes.

• Courier and delivery partners
• Payment gateway providers
• Technology and cloud service providers
• Government authorities where required by law

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website performance, analyze traffic and enhance user experience.

Users can modify browser settings to disable cookies if desired.

5. Data Security

We implement appropriate administrative, technical and security measures to protect personal data from unauthorized access, disclosure or misuse. However, no internet transmission method is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfill operational, business and legal requirements. Once the purpose is fulfilled, data may be securely deleted or anonymized.

7. User Rights

Users may request:

• Access to personal information
• Correction of inaccurate information
• Deletion of personal data
• Withdrawal of consent where applicable

8. Third-Party Links

Our website may contain links to external websites. SENDX LOGISTICS PRIVATE LIMITED is not responsible for the privacy practices or content of such external sites.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated revision date.

10. Contact Us

If you have questions regarding this Privacy Policy, please contact:

SENDX LOGISTICS PRIVATE LIMITED
Hubli–Dharwad, Karnataka, India
Email: support@sendx.in
Phone: +91 8062179763
Website: https://sendx.in